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Before Use:
Thank you for choosing Holdme Pad - Eco-friendly Sanitary Pads.
Before you start using it, please take 3 minutes to read the instructions and precautions. We hope our dedication will provide you with a comfortable and pleasant menstrual experience.
☞ Version 2.0 Holdme Pad (marked with "v2.0" on the sealed paper bag) can be used after opening without pre-washing for optimal performance.
☞ If you have purchased Version 1.0 Holdme Pad, to ensure the best absorption, new products must be washed with detergent before use. (Refer to the demonstration video)
☞ Regular cleaning is the same as regular underwear, either by hand washing or using a washing machine.
Usage Instructions:
Place the HOLDME PAD at the bottom of your underwear, then gently snap the snaps on both ends of the wings.
If there is any displacement during use, we recommend wearing tighter-fitting cotton underwear, which will significantly improve stability. Nylon cooling underwear, for example, tends to slide more easily.
How to storage?
Fold HOLDME PAD and make copper infused side toward you then inward and snap together, put in a dry and clean environment, such as HOLDME zip bag!
How to Hand Wash:
It is recommended to rinse off most of the menstrual blood with a handheld shower head first. Then, use a neutral detergent with a pH of 7.0 to gently rub and wash until clean (do not wring forcefully). After washing, simply pat dry with a towel or place in a laundry bag and put it in the washing machine for spin-drying. Hang it in a well-ventilated area under a roof to air dry, and it will be ready for reuse in about 4 hours!
Machine Washing Instructions:
Use a neutral detergent with a pH of 7.0. Put the sanitary pads in a laundry bag, wash them in the washing machine, and then spin dry. Hang them in a well-ventilated area under a roof to air dry, and they will be ready for reuse in about 4 hours!
Cleaning After Being Left for More Than One Day:
Soak the sanitary pads in a basin of water until any remaining menstrual blood completely dissolves. Then, use a neutral detergent with a pH of 7.0 and wash according to your personal cleaning habits, choosing either machine wash or hand wash, following the steps mentioned above.
Special Cleaning Precautions:
More Questions and Answers:
l Q: Can it be machine washed?
A: It is recommended to rinse off most of the menstrual blood with a handheld shower head first, then choose one of the following three options:
l Q: Will it easily come apart?
A: Holdme Pad uses a special adhesive film at the heat-pressed areas, which is different from the "edge strip" type of heat pressing and has a larger contact area. Holdme Pad and seamless underwear sold in the market are different; Holdme Pad does not have elasticity and will not loosen or crack with prolonged use. It has undergone hydrolysis testing and will not easily crack from washing. We use a special solvent-free hydrolysis-resistant hot melt adhesive film, which lasts 3-5 times longer than general seamless underwear. The lifespan varies based on usage frequency and washing methods, typically lasting 2-3 years without issues.
l Q: Will it easily slide?
A: The fabric of Holdme Pad that contacts the underwear is designed with a special weave and material that grips cotton underwear. If the cotton underwear is more form-fitting, the effect is even better!
l Q: Can it be sun-dried?
A: Any material exposed to sunlight for extended periods will have a shortened lifespan, and Holdme Pad is no exception. However, there is no need for excessive worry. As long as it is not exposed to sunlight for prolonged periods, brief exposure is not an issue. It is best to dry in a shaded, well-ventilated area.
l Q: What should I do about blood clots?
A: Blood clots are solids that cannot be absorbed. Currently, there are no sanitary pads on the market that can absorb blood clots. We recommend using toilet paper to wipe away any blood clots while using the restroom. This will not affect usage!
After-Sales Warranty:
As a registered member of the official SIKAER website, you are entitled to the original SIKAER product warranty and after-sales service.
If you encounter any issues while using the product, please message our customer service team via our Facebook page .
If it’s a product-related issue, we recommend attaching photos or images — this will help our customer service team identify the problem and assist you more efficiently.
Return and Exchange Policy:
● If you receive a product with damaged outer packaging, do not open it and contact us immediately.
● Holdme Pad is a personal hygiene product. Once the inner packaging is opened, it is considered used and cannot be returned.
● If you are not satisfied with an unopened product, please return it within 7 days of receipt (including holidays).
● Customer Service Contact: Message the Holdme Facebook page.
● Returned products must be in their original, undamaged packaging with all accessories included (invoice, intact unopened inner packaging, gifts, paper box). If there are any additional items such as the Good Bag or purchased add-ons, they must also be returned in complete and undamaged condition. If the return does not meet these conditions, we will not be able to process your return request, so please ensure all criteria are met to avoid affecting your return rights.
● If only part of an order is returned, the remaining items (or items that cannot be returned) will be recalculated at their original price without the initial order discount. (Refund amount = order amount - original price of non-returned items). (Original prices can be found on the original fundraising page).
● Once the return is confirmed, please include your complete bank transfer details (Account Name: xxx, Bank Name: xx Bank, Branch: xx Branch, Account Number: xxxxxxxx) inside the return package. Refunds will be processed within 3-7 business days after receiving the returned items (excluding holidays). If the bank account is not with First Bank, a cross-bank transfer fee of NT$10 will be deducted.